More Enquiries Captured
Turn after-hours listing questions into clear contact requests you can follow up on the next business day. This is the core of real estate lead capture.
Built for a busy real estate team
Every buyer enquiry, ready for a better follow-up.
See who is asking about listings, showings, or financing, then review each conversation with the contact details and referral source. This illustrative preview shows how an agent or team can keep follow-up organized, including after-hours requests.
Harborview Realty Group
Here is what your chatbot captured for your team this month.
Conversations
214
This month
Buyer enquiries
51
New buyer and seller requests
Enquiry rate
24%
Enquiries / conversations
Recent Buyer Enquiries
SC
Sarah ChenShowing request, 214 Oak Street
GoogleMW
Marcus WebbPre-approval and financing question
FacebookPA
Priya AnandOpen house, Saturday enquiry
DirectLM
Leo MartinezSeller consultation request
GoogleRecent Conversations
New listing walkthroughIs 214 Oak Street still available?
6mShowing requestCan I see the Maple Ave property this weekend?
19mHOA and tax questionWhat are the HOA fees for the Riverside condos?
44mOffer deadline enquiryWhen is the offer deadline on 88 Birch Lane?
1hConversations
Full conversation history for prospective buyers and sellers.
Recent chats214 conversations
Sarah ChenNew listing walkthrough
Marcus WebbFinancing question
Visitor 6b8fShowing availability
Priya AnandOpen house enquiry
Visitor 2e91Offer deadline question
New listing walkthroughStarted today at 11:05 AM
Buyer enquiry sent to your team
Buyer and seller enquiries
Each prospect's contact details, listing interest, and reason for reaching out.
Name / Request
Contact
Source
Sarah ChenShowing request, 214 Oak Street
sarah@example.com+1 555 0110
GoogleViewMarcus WebbPre-approval and financing question
marcus@example.com+1 555 0220
FacebookViewPriya AnandOpen house, Saturday enquiry
priya@example.com+1 555 0330
DirectViewLeo MartinezSeller consultation request
leo@example.com+1 555 0440
GoogleViewDana OkaforOffer deadline enquiry, 88 Birch Lane
dana@example.com+1 555 0550
ReferralViewBen TorresRelocation and area enquiry
ben@example.com+1 555 0660
FacebookView
The Problem
Where real estate agents actually lose buyer and seller leads
Most agents think they lose buyers on price or competition. In reality, they lose them to a lack of information. A potential buyer visits your website, asks a question about a listing, gets no answer, and opens the next agent's site in a new tab. The enquiry was never lost to a rival listing. It was lost to silence.
After-Hours Listing Research
Buyers browse new listings, pricing, and photos at night and on weekends. If the only path is a voicemail or a generic form, they move on to an agent who answers their questions instantly.
Financing & Pricing Questions
Buyers want to know if a home fits their budget or what HOA fees look like before they call. When that information is hard to find, they assume the listing is out of reach and leave.
High-Intent Visitors Who Get Stuck
Someone ready to schedule a showing or ask about an offer deadline hits a generic contact form with no way to ask a follow-up question. The form never gets submitted.
The real cost: Your real estate website is often the first showing a buyer has with a property. If it cannot answer their first question, they will never reach out to you directly. This is where an AI chatbot for real estate makes a measurable difference.
The Outcome
Give every high-intent visitor a useful next step
The goal is not to replace you or your team. It is to make sure fewer buyer and seller questions go unanswered before someone reaches out. A real estate chatbot helps you capture more leads without adding more staff.
Less Repetitive Phone Time
Let the chatbot handle common questions about listings, pricing, HOA fees, and what to expect at a showing. You and your team can focus on higher-value tasks.
Cleaner Handoffs
Send yourself the buyer's name, contact details, listing interest, timeline, and preferred showing time in one organized email. This makes follow-up faster and more effective.
The Solution
What a real estate AI chatbot does as your virtual front desk
Configured with the information you publish, this real estate website chatbot answers routine questions about listings, pricing, areas, and showing hours. When a visitor wants a showing, it captures contact details, listing interest, and preferred time, then sends the request to you or your team for confirmation. For better qualification and follow-up, see our AI lead qualification chatbot guide and after-hours lead guide.
What is a real estate AI chatbot? It is a chat assistant on a real estate website, also described as a property website chatbot, agent chatbot, or AI assistant for real estate. It uses agent-approved and listing information to answer common questions and collect buyer or seller enquiries. Zappiq AI supports website chat and lead capture; you and your team confirm showings and handle legal and financial advice.
After-Hours Enquiries
Buyers browsing listings at 9 PM get instant answers and can leave their details for next-day follow-up. You capture the lead instead of losing it to another agent's site.
Listing & Property Questions
Answers questions about square footage, lot size, year built, school zones, and neighborhood highlights, pulled directly from your own listing content.
Financing & Pricing
Shares listing prices, HOA and tax information, and general financing options without over-promising specifics that require a lender or a consultation.
Showing Requests
Captures name, contact details, listing interest, and preferred time, then routes the request to you or your showing calendar for confirmation.
Time-Sensitive Cases
Flags urgent situations such as offer deadlines or a new listing going live, collects contact details, and alerts you so you can respond quickly.
New Client Intake
Answers first-time buyer and seller questions about the process, what to bring to a showing, and what to expect, reducing repetitive phone calls.
The Handoff
From first question to your follow-up with a virtual front desk
A good chatbot experience should make the next action obvious for both the buyer and you. Here is how the journey works from start to finish.
01
Ask
A buyer asks a question naturally, even outside office hours.
02
Answer
Zappiq AI responds instantly using your public listing content.
03
Qualify
The chatbot gathers the details you need for a helpful follow-up.
04
Route
You receive the conversation with full context and contact details.
Built For
Who this is designed for
Zappiq AI is designed for real estate professionals who already get website traffic and want to convert more of it into buyer and seller enquiries.
✓
Single AgentsCapture after-hours enquiries without hiring an assistant.
✓
Teams and BrokeragesProvide consistent answers across every listing page and agent site.
✓
Luxury and High-End ListingsQualify serious buyers before they reach out to a competing agent.
✓
New Construction and BuildersHandle repetitive questions about floor plans and move-in timelines automatically.
✓
Property Management CompaniesAnswer rental and availability questions and route leasing enquiries instantly.
✓
Agents Running Paid AdsConvert paid traffic before it bounces to a competitor's listing.
Not a good fit if: you need a fully staffed live-chat service, deep MLS or CRM integration, or legal and financial advice. Zappiq AI handles public website questions and lead capture. Contract, legal, and financial decisions always stay with you and your team.
Built With Boundaries
Helpful answers without pretending to be a lender or an attorney
Use the chatbot for public information and lead capture. Keep contract terms, financing decisions, and buyer-specific advice with you and your team. This is a critical safety guideline for any AI chatbot for real estate.
Answers From Your ContentKeep responses aligned with the listings, policies, and FAQs you publish.
Escalates When Context MattersCapture the question and route contract, legal, or financial cases to you.
Clear Buyer ExpectationsMake it obvious when a conversation is informational and when a call with you is needed.
How It Compares
Zappiq AI vs other options real estate agents consider
Most agents end up choosing between a few common options. Here is how they actually compare to a dedicated real estate chatbot.
| Option | What it does well | Where it falls short |
|---|---|---|
| Zappiq AI | Answers buyer questions from your site, captures after-hours enquiries, qualifies listing interest | Not a staffed live chat service or full CRM |
| Live Chat Agents | Human judgment on sensitive negotiations | Requires staffing, coverage, training, and scheduling |
| Contact Forms | Simple to add, no maintenance | No answers, high abandonment, no after-hours engagement |
| Answering Services | Live voice coverage during call windows | Monthly cost, no website coverage, no chat capture |
| Generic Chatbot Builders | Flexible flows and templates | Requires setup effort, often rule-based, weak listing content knowledge |
How it works
Set up on your real estate website in 5 steps
Most agents install Zappiq AI in a single sitting and start capturing after-hours enquiries the same day.
01
Create Your Free Account
Sign up at zappiqai.com and create a working demo without a credit card.
02
Point Zappiq AI at Your Site
It reads your public listing content, including pricing, HOA and tax details, areas, and FAQs, and builds a chatbot ready for buyers.
03
Review and Adjust
Test the chatbot with real buyer questions. Update any answer that should come from a call with you rather than the website.
04
Install With One Script
Copy the embed code into your site. The first demo can be ready in about 2 minutes.
05
Route Enquiries to You
Every qualified conversation is emailed with full context, including name, contact, listing interest, timeline, and preferred showing time.
Start capturing after-hours buyer enquiries today
Set up Zappiq AI on your real estate website in 2 minutes. Start with a free demo, no credit card required.
Build Your Real Estate Chatbot2-minute setup · No credit card · Cancel anytime
FAQ
Frequently asked questions about real estate AI agents and assistants
Answers to common questions about adding a conversational AI, AI assistant, or website receptionist to a real estate website.
Zappiq AI is built to stick to the information your brokerage publishes, such as listing facts, pricing, and general area details, rather than making judgments about buyers or neighborhoods. It does not screen applicants or steer buyers toward or away from any area. Review your specific compliance obligations with your broker or legal counsel before deployment.
Zappiq AI captures showing requests along with contact details and preferred times, then routes the request to you or your showing service. It can also share a direct link to your existing booking calendar. You or your team confirm the appointment; Zappiq AI does not check live showing availability by itself. For more on the handoff, see our guide to AI chatbots for appointment booking.
When a visitor asks about a new listing, an open house, or an offer deadline outside office hours, the chatbot collects contact details and shares any information you have made public, then routes the enquiry according to your setup. It does not give legal, financial, or contract advice; you and your team handle those decisions. See our after-hours website lead guide for routing examples.
Yes. Zappiq AI installs with a single embed script and works with WordPress, Wix, Squarespace, Shopify, Webflow, GoDaddy, Framer, and plain HTML real estate websites, including sites built on IDX plugins. No redesign is required. For WordPress-specific steps, read our AI chatbot WordPress setup guide.
Zappiq AI starts with 100 free conversations. Paid plans are $27 per month for 1,500 conversations and $69 per month for 5,000 conversations. There are no setup fees and no per-agent pricing. For a broader cost breakdown, read our AI chatbot pricing guide.
It can answer using information published on your website, such as listing prices, HOA fees, and general financing information. For a mortgage pre-approval or a specific offer question, it captures the enquiry and routes it to you or a lender partner instead of guessing. See our guide to capturing more website leads for ways to capture these enquiries.
A real estate AI chatbot is a website chat assistant that uses agent-approved and listing information to answer routine questions about properties, pricing, areas, and showing availability. It can capture a buyer or seller enquiry for you or your team. It does not give legal, financial, or contract advice.
It can answer from information you publish, such as listing details, square footage, HOA and tax information, neighborhood highlights, showing hours, and general financing options. For a specific offer or contract question, it can collect the question and route it to you or your team.
No. Zappiq AI is for routine website information and lead capture. It does not give legal, financial, tax, or contract advice, and it does not make Fair Housing related judgments about buyers or areas. You and your team handle those decisions.
No. Whether you call it an AI agent, AI assistant, or website receptionist, Zappiq AI adds website chat for routine questions and lead capture. It gives you the visitor's details and conversation context to follow up; you and your team continue to handle showings, negotiations, and closing.