More Consultation Requests
Turn after-hours treatment questions into clear consultation requests your team can follow up on the next business day. That is the core of med spa lead capture done right.
Built for a busy med spa front desk
Every consultation request, ready for a faster follow-up.
See who is asking about Botox, laser treatments, or skin packages, then review each conversation with the contact details and referral source attached. This illustrative preview shows how a med spa team keeps follow-up organized, including after-hours requests.
Luminary Med Spa
Here is what your chatbot captured for your spa this month.
Conversations
214
This month
Consultation requests
57
New client leads
Lead rate
27%
Leads / conversations
Recent Consultation Requests
SL
Sofia LaurentBotox consultation request
GoogleRM
Rachel MooreLaser skin resurfacing enquiry
InstagramJT
James TorresBody contouring consultation
DirectAC
Aisha CollinsFiller and lip augmentation
GoogleRecent Conversations
First Botox appointmentWhat should I expect at my first Botox session?
6mLaser treatment costsHow much does IPL treatment cost?
19mFiller downtime questionIs there recovery time after lip filler?
54mWeekend availabilityDo you have appointments on Saturdays?
2hConversations
Full conversation history for new and returning clients.
Recent chats214 conversations
Sofia LaurentFirst Botox appointment
Rachel MooreLaser treatment costs
Visitor 7b3cWeekend availability
James TorresBody contouring consultation
Visitor 2e9aFiller downtime question
First Botox appointmentStarted today at 9:18 AM
Consultation request sent to your team
Consultation requests
Each prospective client's contact details, treatment interest, and reason for reaching out.
Name / Request
Contact
Source
Sofia LaurentBotox consultation request
sofia@example.com+1 555 0201
GoogleViewRachel MooreLaser skin resurfacing enquiry
rachel@example.com+1 555 0202
InstagramViewJames TorresBody contouring consultation
james@example.com+1 555 0203
DirectViewAisha CollinsFiller and lip augmentation
aisha@example.com+1 555 0204
GoogleViewNina PatelChemical peel enquiry
nina@example.com+1 555 0205
ReferralViewBrooke WilliamsSkin tightening package
brooke@example.com+1 555 0206
InstagramView
The Problem
Where med spas lose clients before the first consultation
Prospective med spa clients often research treatments after hours. They may be comparing Botox pricing, learning what laser sessions involve, or deciding whether to request a consultation. If your website cannot answer routine questions or capture their interest, your team may never know they were ready to book. Helpful information and a clear next step give interested clients a reason to leave their details.
After-Hours Treatment Research
Clients research treatments, prices, and availability late at night and on weekends. If your only option is a contact form with a 48-hour response time, they move on to a spa that answers right now.
Pricing and Package Questions
Clients want a ballpark figure before they pick up the phone. When that information is buried or missing, they assume the price is too high and leave without ever asking.
Interested Clients Leave Before Requesting a Consultation
Someone ready to book a filler consultation or laser package hits a generic contact form with no way to ask a quick follow-up question. They close the tab instead of submitting.
When questions go unanswered: Your med spa website may be a prospective client's first source of information about treatments, pricing, and what to expect. Give visitors useful public information and a way to request a consultation; your licensed team can take it from there.
The Outcome
Help interested clients take the next step
The goal is not to replace your front desk. It is to make sure fewer client questions go unanswered before someone picks up the phone or books online. A med spa chatbot helps you capture more consultation requests without adding more staff.
Less Time on Routine Calls
Let the chatbot handle common questions about treatments, downtime, pricing, hours, parking, and what to expect on a first visit. Your front desk can focus on the clients already in the building.
Consultation-Ready Follow-Up
Send your team the client's name, contact details, treatment interest, and preferred time in one organized notification. Follow-up becomes faster and more personal.
The Solution
What a med spa AI chatbot does for your website
Configured with the information you publish, this med spa website chatbot answers routine questions about treatments, pricing ranges, what sessions involve, aftercare notes, hours, location, and payment options. When a visitor wants to book, it captures their contact details, treatment interest, and preferred time, then sends the request to your team for confirmation.
What is a med spa AI chatbot? It is a chat assistant on your med spa website, also described as a med spa website chatbot, medical spa chatbot, medspa chatbot, or AI receptionist for med spas. It uses your published information to answer common questions and collect consultation requests. Zappiq AI handles website chat and lead capture; your licensed providers handle suitability assessments, medical advice, and clinical decisions.
After-Hours Injectables, Laser and Skin Questions
Clients researching Botox or fillers at 11 PM get instant answers and can leave their details for next-day follow-up. You capture the lead instead of losing it to the spa that was awake.
Injectables, Laser and Skin Questions
Answers questions about injectables, laser treatments, body contouring, chemical peels, and skin care, pulled directly from your own content and treatment pages.
Pricing and Packages
Shares published pricing ranges and package details without over-committing to custom quotes that need a provider's input to confirm.
Consultation Booking Requests
Collects a prospective client's contact details, treatment of interest, and preferred consultation time. Your team can confirm availability and share the next steps.
New Client Intake Questions
Answers first-visit questions about what to bring, what to avoid beforehand, parking, and what a session involves, so your front desk handles fewer repetitive calls.
Aftercare and Downtime Questions
Gives clients the aftercare information you already publish on your site. For anything requiring clinical guidance, it collects the question and routes it to your team.
The Handoff
From treatment question to consultation follow-up
A good chatbot experience makes the next step obvious for both the client and your team. Here is how the journey works from start to finish.
01
Ask
A client asks a question naturally, even well outside business hours.
02
Answer
Zappiq AI responds instantly using your published website content.
03
Qualify
The chatbot captures the client's treatment interest, contact details, and preferred consultation time.
04
Route
Your coordinator receives the question and treatment context, ready to confirm availability and next steps.
Built For
Who this is designed for
Zappiq AI is designed for med spas that already get website traffic and want to convert more of it into consultation bookings.
✓
Single-Location Med SpasCapture after-hours enquiries without hiring an extra receptionist.
✓
Multi-Location Medspa GroupsDeliver consistent answers across every location's website.
✓
Injectable and Filler ClinicsQualify high-intent Botox and filler leads before they book elsewhere.
✓
Laser and Skin Treatment ClinicsHandle repetitive questions about treatment plans and pricing automatically.
✓
Body Contouring and Wellness SpasWalk clients through package options and capture their consultation interest.
✓
Med Spas Running Google or Meta AdsConvert paid traffic before it bounces to a competitor's booking page.
Not a good fit if: you need a fully staffed live-chat service, deep EMR integration, or clinical suitability assessments. Zappiq AI handles public website questions and consultation-request capture. Clinical decisions always stay with your licensed team.
Built With Boundaries
Helpful answers without pretending to be a provider
Use the chatbot for public information and lead capture. Keep suitability assessments, treatment recommendations, and individualized medical advice with your licensed providers. This is a critical safety principle for any AI chatbot used in a medical aesthetics setting.
Answers From Your ContentKeeps responses aligned with the treatments, pricing, and policies you publish on your own site.
Escalates When Context MattersCaptures the question and routes anything requiring clinical judgment to your team.
Clear Client ExpectationsMakes it obvious when a conversation is informational and when a proper consultation is the right next step.
How It Compares
Zappiq AI vs other options med spas consider
Most spas end up choosing between a few common options. Here is how they actually compare to a dedicated med spa chatbot.
| Option | What it does well | Where it falls short |
|---|---|---|
| Zappiq AI | Answers client questions from your site, captures after-hours enquiries, qualifies treatment interest around the clock | Not a staffed live chat service or full clinic management tool |
| Live Chat Agents | Human judgment for sensitive questions | Requires staffing, coverage, shift management, and ongoing training costs |
| Contact Forms | Simple to add, nothing to maintain | No answers given, high abandonment, zero after-hours engagement |
| Booking Software Widgets | Shows live availability and takes bookings | No answers to pre-booking questions; clients still leave to find information |
| Generic Chatbot Builders | Flexible flows and templates | Requires significant setup, often rule-based, weak med spa content knowledge |
How it works
Set up on your med spa website in 5 steps
Most med spas install Zappiq AI in a single sitting and start capturing after-hours consultation requests the same day.
01
Create Your Free Account
Sign up at zappiqai.com and create a working demo without a credit card.
02
Point Zappiq AI at Your Site
It reads your public content, including treatment pages, pricing, hours, location, and FAQs, and builds a chatbot ready for client questions.
03
Review and Adjust
Test the chatbot with real client questions. Flag any answer that should come from a consultation with a provider rather than a published page.
04
Install With One Script
Copy the embed code into your website. The first live demo can be ready in about 2 minutes.
05
Route Leads to Your Desk
Every qualified conversation is emailed with full context, including name, contact details, treatment interest, and preferred time.
Start capturing after-hours consultation requests today
Set up Zappiq AI on your med spa website in 2 minutes. Start with a free demo, no credit card required.
Build Your Med Spa Chatbot2-minute setup · No credit card · Cancel anytime
FAQ
Frequently asked questions about med spa AI chatbots
Answers to common questions about adding an AI chatbot to a med spa website.
An AI chatbot for a med spa is a website chat assistant that uses your published content to answer routine questions about treatments, published pricing, office hours, and policies. It captures consultation requests and contact details for your team. It does not provide medical advice, assess suitability for treatments, or confirm live appointment slots.
Zappiq AI captures booking intent and contact details, then routes the request to your front desk or scheduling system. It can share a link to your existing booking page. Your team confirms the appointment; Zappiq AI does not check live availability on its own. For more on that workflow, see our guide to AI chatbots for appointment booking.
It answers from the information you publish on your website, including treatment descriptions, pricing ranges, packages, hours, location, what to expect before and after a session, and general policy details. For questions requiring a clinical assessment, it collects the enquiry and routes it to your team.
No. Zappiq AI handles website information and consultation-request capture. It does not assess whether a client is a candidate for a treatment, provide medical advice, or make clinical recommendations. Those decisions stay with your licensed providers.
Zappiq AI starts with 100 free conversations. Paid plans are $27 per month for 1,500 conversations and $69 per month for 5,000 conversations. There are no setup fees and no per-agent pricing.
It can answer from information published on your website, such as treatment descriptions, general pricing, what a session involves, and aftercare notes. For questions about candidacy, dosage, or anything requiring a clinical assessment, it captures the enquiry and routes it to a qualified member of your team.
When a visitor asks a question outside your business hours, the chatbot answers using your published content, collects their contact details and treatment interest, and sends the full conversation to your team for next-day follow-up. No question gets a generic voicemail message. For follow-up ideas, see our guide to handling after-hours website leads.
Yes. Zappiq AI installs with a single embed script and works with WordPress, Wix, Squarespace, Shopify, Webflow, GoDaddy, Framer, and plain HTML websites. No redesign is required. For WordPress-specific steps, see our guide to adding an AI chatbot to WordPress.
No. Zappiq AI handles website chat for routine questions and consultation requests, especially outside business hours or when your front desk is occupied. Your team continues to handle calls, suitability assessments, and appointment confirmation.
Zappiq AI shares published pricing ranges and package details from your site. For bespoke quotes or treatments priced by area or volume, it captures the question and the visitor's contact details, then routes the request to your team rather than guessing a number.